Privacy policy

1. Introduction

At Agence EVOLENA Sàrl, we are committed to protecting the privacy of our users and customers. This privacy policy describes how we collect, use and protect your personal data when you use our website https://www.evolena.ch/.

 

2. Data controller

• Name: Agence EVOLENA Sàrl
• VAT number: CHE-112.752.001 TVA
• Address : Rue du Four 1, CP 15 , 1983 Evolène, Valais, Switzerland
• Telephone number: +41 27 283 13 59
• Email : info@evolena.ch

 

3. Personal data collected

We may collect and process the following personal data:

• Contact information (name, address, email address, telephone number).
• Booking information (arrival and departure dates, number of people).
• Payment information (credit card details or other payment methods).
• Additional information that you provide voluntarily when you contact us.

 

4. Purpose of processing

We process your personal data for the following purposes:

• To manage and confirm your holiday rental bookings.
• To process payments and invoicing.
• To communicate with you to provide you with information about your booking.
• To send you marketing information and promotions, provided you have given your consent.
• To improve our services and the user experience on the website.

 

5. Legitimisation of processing

The legal basis for processing your personal data is as follows:

• The performance of a contract to which the data subject is a party, or for the implementation at the request of the data subject of pre-contractual measures (bookings and payments).
• The consent of the data subject (sending of commercial communications).
• Compliance with applicable legal obligations.

 

6. Recipients of personal data

We do not share your personal data with third parties, except in the following cases:

• Legal obligation.
• Service providers who act as subcontractors and who provide adequate data protection guarantees (e.g. payment services, web hosting services).

 

7. International data transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA) without adequate safeguards and in compliance with applicable regulations.

8. Rights of data subjects

You have the right to:

• Access your personal data
• Request rectification of inaccurate data.
• Request the deletion of your data when, among other things, it is no longer necessary for the purposes for which it was collected.
• Request that the processing of your data be restricted.
• Object to the processing of your data.
• Request the portability of your data.
• You can exercise these rights by sending a written request to info@evolena.ch or to Agence Evolèna Sàrl, Rue du Four 1, CP 15, 1983 Evolène. You also have the right to lodge a complaint with a supervisory authority.

9. Data security

We implement technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

 

10. Retention of data

We will retain your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal obligations.

 

11. Changes to the privacy policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on the website and, if material, we will notify you by email.

 

12. Contact

If you have any questions about this Privacy Policy or the way in which we process your personal data, please contact us at the following e-mail address: info@evolena.ch or at the following postal address: Agence Evolèna Sàrl, Rue du Four 1, CP 15, 1983 Evolène.